Privacy policy

Last updated: 26 June 2026

JPNBRICKS™ ("we", "our", "us") operates https://jpnbricks.com and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, place an order, create an account or otherwise interact with our services.

By using our website, you agree to the collection and use of your information as described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with JPNBRICKS™, we may collect the following information:

Contact Information

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

Payment Information

Payments are securely processed through our payment providers. JPNBRICKS™ does not store your complete credit or debit card details on our servers.

Account Information

If you create an account, we may collect:

  • Username

  • Password

  • Account preferences

  • Saved addresses

Order Information

Including:

  • Products viewed

  • Cart contents

  • Purchase history

  • Returns

  • Exchanges

  • Refund requests

  • Order notes

Communications

Any information you provide when contacting our customer support team, including warranty claims, replacement requests and general enquiries.

Device & Website Information

When visiting our website we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website activity

  • Pages visited

  • Referring websites

How We Collect Your Information

We collect information:

  • Directly from you when placing an order or contacting us.

  • Automatically through cookies and similar technologies.

  • Through Shopify and our service providers.

  • From payment processors.

  • From shipping carriers where necessary to fulfil your order.

How We Use Your Information

Your information may be used to:

  • Process and fulfil orders.

  • Arrange shipping and delivery.

  • Process returns, replacements and warranty claims.

  • Respond to customer enquiries.

  • Improve our website and services.

  • Detect fraudulent or suspicious activity.

  • Prevent unauthorised transactions.

  • Comply with legal obligations.

Where permitted, we may also use your information to send promotional emails and product announcements. You may unsubscribe at any time.

Advertising & Cookies

JPNBRICKS™ uses cookies, pixels and similar technologies to improve your browsing experience and measure website performance.

We may use technologies provided by:

  • Shopify

  • Meta (Facebook & Instagram)

  • Google

  • Google Analytics

These technologies help us understand website usage, improve advertising performance and provide more relevant advertisements.

You can manage cookie preferences through your browser settings.

How We Share Your Information

We only share your personal information where necessary to operate our business.

This may include:

  • Shopify

  • Payment providers

  • Shipping carriers

  • Customs agencies (where required)

  • Marketing providers

  • Website hosting providers

  • Fraud prevention services

  • Legal or regulatory authorities where required by law

We do not sell your personal information.

International Orders

As JPNBRICKS™ ships worldwide, your information may be transferred internationally to complete your order.

This may include sharing information with international shipping carriers, customs authorities and logistics providers.

Data Security

We use reasonable technical and organisational safeguards to protect your information.

While we take security seriously, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain your personal information only for as long as reasonably necessary to:

  • Complete your orders.

  • Provide customer support.

  • Manage warranty or replacement requests.

  • Meet legal and tax obligations.

  • Resolve disputes.

  • Enforce our agreements.

Your Rights

Depending on your country or region, you may have rights including:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your information.

  • Request a copy of your personal data.

  • Withdraw marketing consent.

  • Lodge a privacy complaint.

To exercise these rights, please contact us using the details below.

Children's Privacy

JPNBRICKS™ is not intended for children under the age required by applicable law.

We do not knowingly collect personal information from children.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.

Continued use of our website constitutes acceptance of any updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

JPNBRICKS™

🌐 Website: https://jpnbricks.com

📧 Email: sales@jpnbricks.com

📍 Melbourne, Victoria, Australia

We aim to respond to all enquiries within 1–2 business days.