Contact information

If you have any questions regarding these Terms of Service, your order, our products, or require assistance with a warranty, replacement, or defective item claim, please contact us using the details below.

JPNBRICKS™

Email: sales@jpnbricks.com
Website: https://jpnbricks.com

Our customer support team aims to respond to all enquiries within 1–2 business days. Response times may be longer during weekends, public holidays, or peak trading periods.

We are committed to resolving genuine customer concerns promptly and encourage customers to contact us directly before initiating a payment dispute or chargeback wherever possible.